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F.A.Q
Our products are crafted with meticulous attention to detail, using high-quality materials to ensure both style and comfort. Each piece in our collection is designed to elevate your everyday wardrobe with sophistication and luxury.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@auroretouch.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@auroretouch.com.
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery here.
Yes, we offer gift wrapping services for a small additional fee. You can select this option during the checkout process and add a personalized message for the recipient.
We occasionally offer promotions and discounts on our products. To stay updated on our latest offers, sign up for our newsletter.
HAVE A QUESTION FOR US?
You have just reviewed the above FAQ and cannot find an answer to your question? Simply contact us by email at the following address: support@auroretouch.com or through the form below. A member of our team will respond within 24 to 48 hours.
